Privacy Policy

1. Information We Collect

• Contact and Booking Information: name, telephone number, email address where provided, service address, city, requested service details, appointment preferences, and project specifications.
• Customer Communications: information you provide by phone, email, SMS, booking forms, or during service coordination.
• Payment and Transaction Records: invoices, receipts, transaction totals, and payment status. Full payment-card numbers are not stored on our website servers.
• Technical Information: standard server and security logs may include IP address, browser/device information, request timestamps, and diagnostic information.
• Analytics and Advertising Measurement: subject to your privacy choices, Google Analytics and Google Ads measurement may process device, browser, interaction, page-view, referral, and conversion-related information.

2. Cookies, Analytics and Advertising Measurement

Taskio uses essential browser storage required for website functionality. We use the Google tag for Google Analytics website measurement and Google Ads conversion measurement to understand website usage and whether advertising leads to booking requests.

Where our privacy-preferences control is available, analytics and advertising storage begin in a restricted state and are updated according to your selection. You can choose essential-only storage or allow analytics and advertising measurement. Your preference is stored locally in your browser so the site can remember your choice.

Taskio does not use these tools as a basis for selling personal customer information. Google may process measurement information under its own applicable terms and privacy practices.

3. How We Use Information

• Prepare quotes, respond to inquiries, schedule appointments, and dispatch technicians.
• Provide service communications, invoices, and appointment updates.
• Administer our 1-Year Workmanship Warranty.
• Maintain accounting, tax, insurance, fraud-prevention, dispute-resolution, and business records.
• Protect the website and investigate technical or security problems.
• Measure website performance and advertising conversions in accordance with applicable privacy choices.

4. Service Providers and Sale of Information

5. Data Retention

6. Security

We use reasonable administrative and technical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. Website communications use HTTPS/TLS encryption.

7. Your Privacy Choices and Requests

You may contact Taskio to ask about personal information we hold, request access or correction where applicable, or make a privacy-related request. Deletion requests remain subject to records we must retain for legal, tax, warranty, security, or contractual reasons.

8. Policy Updates

We may update this policy to reflect operational, technological, or legal developments. Material revisions will be published on this page.